Frequently Asked Questions
Everything you need to know about shopping with Behope.
What are your shipping times and costs?
We offer standard shipping which typically takes 3-7 business days. Shipping is free on all orders over $50, while a flat rate applies to smaller orders.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to follow your package's journey in real-time.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original condition and packaging. Please visit our Return Center to start a request.
Which payment methods do you accept?
Behope accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products sustainably sourced?
At Behope, we prioritize quality and ethics. We work closely with our manufacturers to ensure that all products meet our high standards for durability and responsible production.
Can I change or cancel my order?
We process orders quickly to get them to you as soon as possible. You can change or cancel your order within 1 hour of placement by contacting our support team.